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Terms & Conditions | toypaimall

Version 2.0 | Effective October 11, 2026

These terms govern use of www.toypaimall.com and transactions with Dongguan Toypaimall E-Commerce Co., Ltd. (“toypaimall”). By using the website or placing an order, you agree to this version.

1. Accounts and Customer Information

You must provide accurate information, protect login credentials and promptly report unauthorized use. You are responsible for activity conducted through your account and for losses caused by failure to protect credentials or providing incorrect information.

2. Products, Prices and Orders

Product images, packaging and specifications are informational; brand updates and production tolerances may cause minor differences. An order is a purchase request and is formed after payment and our confirmation. Prices, stock and shipping charges may change. Obvious pricing or inventory errors may be corrected or cancelled before dispatch.

3. Delivery, Taxes and Risk

Delivery estimates are not guarantees. Cross-border orders may incur customs, VAT, import duties and clearance fees unless otherwise agreed. Risk passes when goods are handed to the carrier or agreed delivery point, without affecting mandatory legal rights.

4. Returns, Exchanges and Refunds

Quality, shortage or incorrect-item claims require the order number, packaging, labels and unpacking evidence within the stated period. Opened blind boxes, customized goods, digital content and items unsuitable for resale may not qualify for change-of-mind returns. Refunds of shipping, duties, taxes and payment fees depend on applicable rules and law.

5. Intellectual Property and Prohibited Conduct

Trademarks, images, designs, text and videos belong to their rights holders. Purchasing a product does not grant trademark, IP or resale rights. You must not use the website for unlawful, fraudulent, infringing, scraping, abusive-ordering or risk-control-evasion activities.

6. Liability, Law and Contact

To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential losses. These terms are governed by the laws of the People’s Republic of China; disputes should first be resolved through good-faith negotiation and then by the competent court in Dongguan, Guangdong, China. Contact: toypaimall@163.com. The Chinese version prevails if a translation conflicts, unless mandatory local law provides otherwise.

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